Stormboy Australia is owned and operated in Australia, trading as Stormboy Australia (ABN 45 687 896 766). PostalAddress: P.O. Box 2271, Mansfield BC. Qld 4122.
Street Address: Unit 2, 90 Wecker Road, Mansfield, Queensland - 4122, Australia
If you have questions or concerns regarding this statement, you should first contact Accounts on (07) 3219 1435.
Collection of Information
In order to use the Stormboy Australia website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by Stormboy Australiais collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Use of Collection Information
Any details collected from Stormboy Australiacustomers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at firstname.lastname@example.org
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at email@example.com
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Stormboy Australiauses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at firstname.lastname@example.org
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Stormboy Australiamay at its discretion use other third parties (eg. Couriers) to provide essential services on our siteor for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Stormboy Australia does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the Stormboy Australia site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.stormboy.com.au
Stormboy Australia uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.
All online credit card transactions performed on this site using the eWAY gateway are secured payments.
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au
After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering.
Orders delivered within Australia = $22.00 per order
An option is available to pick-up your order from our showroom (Monday – Friday 8.30am – 4pm) or arrange your own delivery. These options are available during your check out procedure.
For orders delivered to very remote locations (or for approved overseas delivery), a surcharge is applicable and will be advised of prior to dispatch.
Cancellation of Order
Colours of goods displayed online &colour charts may differ from screen to screen. Garment colours may differ depending on batch and exposure to natural elements. Stormboy Australia is not responsible for exact colour matching.
Stormboy Australia accepts artwork/logos from customers under the understanding that the customer has sought permission from the owner of the artwork/logo for reproduction. Stormboy Australia will not be held responsible if a customer solicits reproduction without this permission. The responsibility is with the customer for any copyright infringements for logo use.
Artwork Fees & Conditions
No processing fee will be charged for Orders placed on ONLINE SHOPPING website however payment by credit card will incur a 2% processing fee for payment of orders placed over email or phone.
Ownership title of goods remains with us until payment has been made in full.