What is embroidery?
Embroidery is the process of decorating fabric or other materials with logos, symbols or writing using stitched thread.
Can I supply my own garments?
Yes. We do offer embroidery or printing services on supplied garments.
How can I request a quote?
What is the best way to place an order?
The best way is to email us with your enquiry and attach any files required for embroidery or screen-printing. We will then provide a quote and details for processing your order. Another option is to use our online shop to purchase any of the selected items complete with embroidery/printing.
How long does it take to complete my order?
It depends on your order, quantity and services required. Our aim for all our customers is a quick turn-around time.
What are your payment options?
We accept payment by direct deposit, cash, eftpos or credit card (surcharges apply).
Can I order sample products?
Yes, we can organise for samples to be sent to you at a cost. If you decide to place an order with us, the cost will be deducted from your final invoice.
What is digitising?
Digitising is the process of creating a specific file typeof your logo/picture that can be used for embroidery.
What file types do you accept for digitising logos for embroidery?
We accept any file type you have. However, a good quality file such as .eps or high-resolution .jpg is preferred.
Is there a minimum order for custom made items?
Yes. For custom made items we require a minimum order of 100 pieces.
How long does it take to create custom made items?
It takes about 4-6 weeks after approval of the final design/artwork.
What are your delivery options?
We can deliver anywhere within Australia using Australia Post or a courier. Freight costs will apply. Yes, we have click and collect options!